Orders and Payments/Refunds As always, our policy is that we do not offer refunds. If you have made an order in error you have 24 hours from the order time to contact us by phone to let us know you want to cancel that order. We do not offer refunds for any other reason once an order has been accepted and over 24 hours have passed. Security Thank you for visiting us. We've done our best to ensure the privacy and security of your communications with us. Your personal data will be treated with the highest standards of safety, security features, and confidentiality. We employ the latest 128-bit SSL encryption technology in areas of the site which require you to provide your personal or confidential information. These include online ordering and submitting online forms. This is done to protect you from unauthorized use of the information you are sending to our server. To make sure you have the latest security features on your browser, download and install the latest version of your favorite browser, Microsoft Internet Explorer. Utilizing Secure Socket Layer (SSL), your information is encrypted before being sent across the Internet. You can feel assured that your personal information is safe from unauthorized access and will not be used in an inappropriate manner. However, if you receive an error message that prevents you from using the secure server, please read this. When you see the Browser Show Secure on the bottom of your browser window, you can be assured that you are within a secure section of our site. Unsecure areas of our site are prefaced with http://, but secure areas of our site are prefaced with https:// (notice the added "s"). If you do not see https:// or Browser Show Secure on the bottom of your browser window, then please do not submit any confidential information. In order for SSL security to work, you must use an SSL-enabled browser. Basically, if you have a Netscape or Microsoft browser with a version 4.0 or higher, you should be able to enter our secure site. However, digital certificates expire and therefore require you to update your browser on a regular basis. Please note that email is not encrypted on this website and is not considered a secure means of transmitting credit card numbers. If you still have any concerns about ordering electronically, please call us or fax us the information. Email We are committed to ensuring your privacy as a member. You can be confident that we do not sell or exchange names, or any other information about our members, with third parties, without your consent. We live by the belief that few things in the interactive world are more irritating than spam (unsolicited e-mail). To this end, trust that you will only receive e-mail from us regarding School business and events. Rest assured, we will never share any of your personal information without your prior consent. This is true with the information we gather from our web site as well as through any online registrations. The information we gather from the e-mail you send us is filed and used for enhancing the features and content of our site, it is not used or shared in any other way. Cookies We use, not abuse, cookies. The University Park United Methodist Church Week Day School website uses cookies to enhance your browsing and buying experience. The text in a cookie, by itself, only tells us that you have visited our site and allows us to personalize the website so that you don't have to re-enter information that you have previously entered. It does not store any personal information such as your e-mail address, street address or phone number. Visitor Logging As a visitor to our website we automatically recognize your Internet service provider, but you cannot be identified as an individual. For members who login or make a purchase, we do collect statistical information on which pages are accessed at our site. We use this information to improve your overall website experience. We also keep track of information volunteered during the registration and survey processes - and we keep this information confidential. Finally... If you are still concerned about communicating with us on-line please feel free to give us a call! Our staff wants to know about your questions and concerns.